We had a wonderful experience with Best Service Co with 2 technicians on 3 separate visits: Alan and Thomas. It was all so smooth, from the notifications to the repair work! It's hard to find trustworthy individuals in the home repairs industry; Best Service Company has definitely earned our future business.

Alan visited us first, arriving at the time stated. He triaged the issue, ordered the needed parts, and readily discussed his initial diagnosis in detail when asked. Alan then determined that we needed further assistance from Thomas (a Sealed System Technician), and handed the case off seamlessly to him. Thomas visited us a few days later, again arriving on time and notifying us beforehand. Like Alan, Thomas explained the needed repairs and diagnostic detail in a candid and thoughtful manner. I have a background in engineering and diagnostics, and thus I highly appreciated the time he took to go over the details; now I fully understand what was going on with the system. He returned for a final time to install the parts that had been on order. He and Alan were also very conscientious about their work during each visit, cleaning up after themselves. All the repairs performed are working perfectly, and we appreciate that Thomas called a few days later to check up on how things were going. We would have either Alan or Thomas back to service our appliances anytime (but hopefully we won't have to).

Had a great experience as I found this company very honest. They came out to inspect and needed to order a part and come back another day; I loved that they didn't charge for the initial visit and try to double dip. Repaired my dishwasher very quickly once the part came in. The only thing I don't love is that you can not request a certain window for your repair as they allocate those windows the night before based on their routes. You do have the option to cancel for free and reschedule to another day if that time frame doesn't work for you. Despite this, I would highly recommend this company.

Great service. First, their AI agent system is insanely good. Like speaking to a top customer service agent. They followed up live to ensure the appointment was made and works with my schedule. Tech then confirmed appointment arrived in time originally scheduled. Repaired our dishwasher quickly and without issues. Was polite, professional, and got the job done well!

The gentleman who serviced my Maytag washer was very prompt and professional. He wore booties to protect my floors and tolerated my 2 Goldens. He fixed the washer in less than 30 minutes. It’s been running fine ever since. It is a Pet Pro - less than 3 years old. Sadly, Maytags aren’t what they use to be.

We have always used Best Service Company since moving to Colorado. I highly recommend them. The workmen are very knowledgeable regarding all services that need to be taken care of. They are punctual, friendly and never disappoint. in the past, we had our washing machine repaired. We would trust no one else.

Very pleasant experience with the company. No problems scheduling the appointment, no long wait time. They kept me informed about when a technician will come and warned about a delay. The technician quickly addressed all our concerns and tried to do the best for us. He even helped adjusting the front legs of the fridge and provided some useful tips for the appliance usage. Definitely went beyond the scheduled service. I can’t judge about the cost because the service was covered by the factory warranty.

Avoid this company at all costs. This company is the only Whirlpool-authorized servicer in the Denver area, which is very concerning and is surprising given the quality of service.—especially when Bosch has five authorized servicers locally. Our experience was extremely disappointing. They have only two technicians. One of them, Eric, handled most of our service calls and demonstrated very poor understanding of basic residential electrical systems. We had a KitchenAid oven/microwave combo that never worked properly from the day it was installed. Every time Eric came out, he blamed “fluctuating frequency” (anywhere from 55 to 112 Hz) without even touching the appliance. He blamed everything imaginable—our EV charger, solar panels, and even the electricity provider. Based on this, they refused to service the appliance until we “fixed” an electrical issue that did not exist. We were forced to hire a licensed electrician and request a full diagnostic report from Tesla Solar. This took significant time and effort. Both confirmed our power was stable and within specifications. After we sent these reports to Best Service Company (a very misleading name) and Whirlpool, Eric returned and again refused repair—this time because the frequency was 59.99 Hz instead of exactly 60 Hz. Only after significant escalation they finally agreed to send their second technician—who was actually knowledgeable and professional. He confirmed there was nothing wrong with the electrical supply, replaced several parts, and after multiple failed repair attempts, Whirlpool ultimately decided to replace the oven entirely. The process was unnecessarily long, stressful, and poorly managed. If you have any alternative to using this company, take it.

Mike was an out of this world awesome guy. He knew exactly what the issue was, he fixed it right away, and he was super friendly and knowledgeable with some of my follow up questions. I hope my washer doesn't break down again but if it does, I will definitely be calling these guys again.

I was able to get a next day appointment pretty easily with these guys and they showed up when they said they would. JT came out to look at our 19 year old refrigerator, it had shut off randomly a couple of times and we were concerned about losing food. He was very knowledgeable, and walked me through common problems. Based on the symptoms I had described, he was able to narrow it down to a faulty control board.

The fridge is working again! I'll definitely be calling Best Service the next time I need work done on an appliance.

Horrible customer service do not go with this company. Avoid them at all possible cost. They were not willing to stick around to hear the problem. They stated they only needed 10 minutes to run a diagnostic. They were given a video that was recorded showing that it’s making a loud noise when it was in the dishwashing phase, they refused to stake around and listen. They said they do not have time for this. There was no other excuse other than they don’t have the time although I waited for four hours for them to show up at my house. They were here for 10 minutes even though multiple videos were shown of the noise in the issue that is happening with the dishwasher. Then when you speak to management at headquarters, completely rude stating that I was talking over him as I was trying to explain to him what the technician did. He was rude. Non-empathetic took zero responsibility and said to me that he’s getting frustrated with me because I’m frustrated that the dishwasher isn’t getting fixed. He spoke to me very rudely towards the end and even hung the phone up on me and told me that he that I can Go to somebody else. I would never recommend this company. I don’t even know why people think it deserves five stars Stay away there’s much better companies out there

This company has some of the best techs, they are on time, do not mess around and get the job done professionally. James was excellent in both professionalism and technical knowledge, he addressed all issues with two of my appliances very successfully. Excellent work James!

Feels terrible like they’re nickel & diming you! Appointment for major appliances -The manager said I knew going into the appt that they would charge me for diagnostics on a 3rd appliance that didn’t present any problems while working on 2 other appliances. Charged me anyway, but he came with no prior pictures that I sent on that particular appliance. Don’t like that the manager didn’t even know what was actually done while defending the charge. He told me to go online and google it!

We had a great experience working with Brad to get our ice maker repaired. He was on time, quick with the repairs, and friendly. It was so nice not having to wait around all day for a long window where somebody arrives at the very end. I really appreciated the great service! Thank you!!

Brad came and serviced our washing machine and helped us out with our options before completing the suggested changes to the machine. Friendly and patient as we had to run to Home Depot for an unrelated part which he helped install.

I had a great experience with Best Service Company. They were very quick to respond to my questions and set up an appointment quickly. The technician that came out was prompt and professional. He fixed my washer and it runs great!

I had a refrigerator leak. Because I have a repair plan it cost me nothing for the service work. BSC was prompt, professional, and friendly. Got my fridge running in a timely manner. These guys are good and I recommend this company for those in refrigerator repair need.

The repair technician for Best Service Co was courteous and very knowledgeable. He told me that he had performed this exact dishwasher electronics repair 200+ times. The control electronics replacement was quick and provided upgraded the parts for better reliability in the future. It was a warranty repair, so I can’t comment on their prices.

I was able to make an appointment right away. The person who scheduled my appointment took detail information of the problem including the model number. The technician came out and fixed my washer, and he already had the parts on hand, as they were prepared for the problem! He properly fixed it for me on the same day. He was prompt and professional! Thank you!

Great experience with our tech, Brad C. Bound by the rules of our warranty service, he returned multiple times replacing parts, explaining what he was doing, what the next steps were, etc., in layman’s terms and with a friendly demeanor.

We finally got it working thanks to Brads hard work, and patience.

5*, 10/10, will definitely be calling Best Service Company, and asking for Brad specifically, if we ever need repairs again.

The technician came to my home. He was polite and thorough. He answered general questions about washing machine maintenance in addition to figuring out what had caused the machine to leak.

The rubber door seal on the fridge was torn and it was still under warranty. Therefore there was no cost on my part. I asked about the cost if it was not under warranty and it would have been a cost of around $500 (labor and service call would make up about $250 which I thought that was high). With that being said the technician (Antone) was excellent. He showed me how the seal could have been torn and made a suggestion for the future. He also looked at the freezer door which I thought was not closing properly and he showed me how it was designed and how it operated. Antone was very professional and had the part replaced in a very short time. I would consider using this company again if I had to pay out of pocket but would first inquire about the labor and service call charges before scheduling. Some companies waive the service call if work is performed. On a side note, I would recommend purchasing an extended warranty on appliances as our microwave (attached to the oven ) died after two years.

I cannot express how disappointed I am with this company. We’ve been trying to get our freezer repaired for weeks now, and it feels like our time is being wasted. They clearly don’t pay attention to the notes left by customers or the feedback from their repair technicians.

We had the same technician come out twice, and each time, he simply stated that he couldn’t test anything. After finally getting a third repair technician to come out, we are now waiting an additional week with still no resolution.

There is a complete lack of urgency or care for customer issues. The customer service has been horrendous, and the problem remains unresolved. If we hadn’t already invested so much time in this, I would have switched to another company by now. Unfortunately, we feel stuck.

I strongly advise against using this service

Antone was absolutely wonderful. He tried exhaustively to try to fix our oven, but the trouble was in the electronics and unfortunately that panel is no longer made by JennAir. I was contacted by Best Services Company prior to the service call so that I could be made aware that the outcome might be needing to get a new oven. Even though we had to pay the service fee, I feel it was worth the visit because Antone worked so hard and tried so many options and was so knowledgeable and polite. He even said that he felt really badly that we'd have to buy a new oven.

Easy to get an appointment. Great communication and timely arrival for appointment. Extremely professional tech and was super efficient. Our Asko Dishwasher is working perfectly now. Thank you Brad!!!

Anton was a great technician. He arrived during the service window. He was quick, very friendly and fixed my problem right then. I love this company. I’ve used them before.

Terrible service provider. Stay Away. Misled us on a replacement of bulbs for our fridge. We had spares from the OEM and they said they would install them when we made the appointment. On the day of the install, tech refused to install them claiming we needed to purchase replacements from them. They charge $150 just to come out to visit. Called to complain to manager and his comment was "we arent the service shop for you if you are going to be cheap and dont buy parts from us". Verbatim statement. No apologies for misleading us at time of scheduling. Arrogant, terrible service and my money is best spent elsewhere.

Excellent service, prompt and efficient repair of Bosch front load washer and Whirlpool dishwasher by service technician Mike plus he gave us some very helpful tips on use and routine maintenance. Will definitely use services again should the need arise.

Great processScheduling was easy getting the right schedule was easy.Eric, the tech was on time was very thorough.I was very pleased. Unfortunately, I did not have a price ahead of time, which would have been nice to have. However, great service.Great process, I will use them again.

Antone came and helped fix our Maytag washer in Golden a few weeks ago. Very professional and personable, and took just minutes to locate the issue and have it fixed. I wish every time we have someone out was as easy and and as pleasant an experience as this. 5stars

Antone is the best! He helped fix my Kitchen Aid fridge and was kind enough to answer questions and provide guidance even after the repair. I appreciate this company! They are also organized with scheduling!

I got a fridge - after the last one didn't work. What I noticed was a consistent cooling issue. The front of the fridge would read over 40° (even all night).

The fridge was set to a cool 33°, yet I'd have 40°+ variations in multiple places. I checked using an infrared thermometer, a meat probe, and a manual one.

Eric the tech came from the install place, said it was "probably" working and left. When it still wasn't consistently cold, warranty kicked in and Best Service was sent out.

This was probably the worst service experience ever. The guy ran a five-minute diagnostic and blamed everything on "two" items near the back vent.

Let's be real - the egg carton covered maybe 1 blade of 1 of 3 vents. The stemless wine glass (my temp probe) was curved and together they blocked maybe 5-7% of total vent volume.

The guy wouldn't confirm temperature fluctuations (no thermometer?) and refused to use my infrared one ("surface temp variation"). He rejected ANY alternative checks or diagnosis.

His "blocked vents" finding was ridiculous. Does KitchenAid expect nothing near vents? Does anyone actually not use their top shelf?

When I asked how to verify it's working or check the fan or coils, Eric's curt reply: "I work for the manufacturer. This is the process: I run diagnostic, I see this. I'll tell the manufacturer and relay any instructions." That was a lie - he just blamed vents and never followed up.

Eric wasn't a technician. My 15-year-old could run his "diagnosis" and check a paper that says "blame anything near vents." He showed no knowledge of how fridges work or how to properly verify issues.

He couldn't explain why minimal blockage would cause such inconsistent readings (or tools so I can do readings that are accurate). When I asked what thermometers I should use, he wouldn't tell me.

I got gaslit by a process. Later, an appliance manager said he's only seen vent blockage matter when something blocks 90% of airflow, not my tiny 5-7%.

When Eric refused any further checks, I said "We are DONE here" and walked away. He complained to the store that I "all but threw him out" - the camera in my living room can prove otherwise.

I've never had a service person so focused on protecting the manufacturer while ignoring reality and gaslighting the customer. If I was measuring wrong, he could have shown me how to do it properly instead of dismissing what I was seeing.

The issues continue. I got two new digital thermometers, but still can't put milk in the fridge without an ice pad under it.

Fantastic company!! Finally a repair company that I can trust. The repairman evaluated my washing machine and figured the prices for the parts. He could have fixed it, but he was honest enough to tell me that for the age of my machine it was a waste of money. There were too many other parts that would go soon. I paid him for his trip charge and got another machine delivered from Specialty Appliance two days later. I appreciate an honest repairman.

I really do hate to leave this bad review because the service tech was amazing but the terrible customer service requires it. The woman who does scheduling (unfortunately I did not get her name) is the rudest customer service representative I have ever spoken to. She is unnecessarily snarky and seems like she does not like people or care about them. Had to ask for whirlpools number who then proceeded to contract through the company under a safety issue and fix for free what this woman had multiple time condescending told me they would not. Great techs, terrible customer service representative.

This is your classic scammy repair company. Will come to fix one thing for you say "should cost X but i'll give you Y off" and then one they leave guess what you have a different problem they clearly caused to get the additional callback and service fee. Avoid at all costs unless you want to replace one problem with another and keep shelling out $$$s.

Update: Nothing about your response below relates to my issue.

One of the top appliance repair company we have used in the Denver area. Brad Carter was thorough and helped explain the technical aspects of what happened to our refrigerator failure.

We definitely recommend!

SCAM! read on. I honestly don’t know how these guys have such good reviews. I called the office a few days ago to ask them if they could give me a ballpark cost of repair because I bought my fridge second hand for $800 in 2018 and wasn’t sure if a broken ice maker would be worth repairing. I asked him if it would be over $1,000 because my fridge wouldn’t be worth the trip fee $139. Office guy says I can’t give quotes over the phone and I’m not a repair guy. I said ok can you ask the repair guys then? He said no we don’t interrupt them when they are in the field. I said that’s ok just shoot them a message and let me know the answer when they are available. I told them I work with a lot of contractors and most of them just tell me a worst case to best case, a range of repair cost. He kept refusing and after pushing said it won’t be anywhere near $1,000 to repair. Then the repair guy shows up, 8 seconds later opens the fridge door and tells me “it’s the wires on the bottom of the fridge; they are frayed and you can replace the whole door for over $1,000. Now you owe our trip fee, $139.” I explained that I asked the office guy all this and he told me it wouldn’t be anywhere near $1,000 and I felt duped because the guy literally opened the fridge and just told me to pay him $139. Repair guy didn’t even show me the wire issue until I asked. The repair guy has the owner listen to the recording and tells him to charge me anyway. If you listened to the recording you should hear me asking will it be over $1000 and the guy telling me no. Not only did they waste my time, but the trip charge for opening and closing a fridge is unethical and phone call leading to it was totally misleading.

I cannot say enough good things about Antone and his service for my dryer! He was on-time, extremely friendly, and checked every possible thing that could be misaligned before he left to make sure it was working properly. This company, and specifically Antone, will be who I call if I ever need to in the future! Thank you!!

Best Service is an apt description. Had our dryer repaired. The technician, JT, was earlier than originally scheduled, professional & friendly. The company was in communication with us every step of the way. 100% would recommend this service.

Easy to schedule appointment online, was contacted quickly with confirmation of appointment. Technician arrived on time, made the diagnosis quickly, repaired quickly and was very efficient and knowledgeable. Would definitely recommend Best Service Company Appliance Repair.

this truly is the "best" appliance repair company, at least when it comes to Brad Carter. Brad has repaired several of our appliances over the past few years (down draft, washing machine, and refrigerator). He is knowledgeable, efficient, thorough, and extremely likable!

I bought an Electrolux washer & dryer for personal use and it had issues the day I received it. I was told by a very rude lady named Whitney that because I put my unit in a back section of my yoga studio that the warranty did not apply and they wanted my credit card info. This is a personal unit and it came broken but the lady was unwilling to listen. I manage several private residences and will never use Worst Service CO again after this experience.

Quick response service person was knowledgeable. Had the job done very quickly.

I had such a wonderful experience with Adam from Best Service Company Appliance Repair! He came out to fix my ice maker and was incredibly kind, quick, and efficient. He explained everything clearly, got the repair done right the first time, and was so nice to my dog. I highly recommend Adam and Best Service Company to anyone needing appliance repair!

I was able to get a prompt appointment to my request for dishwasher repair. The technician was courteous and professional and resolved the problem quickly.

Antone was awesome! Problem diagnosed immediately and repair conducted immediately. He was prepared and professional. I was very pleased with the service and recommended than highly.

Antone was able to come early. He was awesome. He was friendly and professional. If I ever have another problem I will make sure to request him specifically.

We are regular customers and, over the years, have never been less than delighted with the work and the workers at Best. Our most recent visit was from Ed K. He came within our appointment window, kept us updated about his exact arrival time, took care of the issue, and provided a ton of useful information on how to care for our appliance. Smart, efficient, excellent value, trustworthy...and really nice folks to boot.

Kevin H was great! Arrived on time and got straight to work. Diagnosed the issue quickly and had the spare part in his truck. Microwave is working great now! Thank you!

Excellent. Dryer had squeek, he found cause and fixed right away. Communication great from scheduling to completion. Even with the holidays scheduling was timely. Alan was great.

I used Best Service again yesterday. I have used them before for personal appliances as well as a rental property. It was nice to be reminded what it is like to have a great experience with a service company. On time, fair, personable, helpful. Its why i come back. Thank you.

Late last week, our clothes dryer stopped working and I called Best Service response to our home in Lakewood was quick and the tech, Jonny, was friendly, analyzed the problem quickly and was very professional. Great (and Best) company to call for appliance repairs.

I recently had an issue with my dishwasher, and I’m pleased to share that Best service company handled the repair efficiently and professionally. From the moment I submitted the service request, the process was smooth. The representative was courteous and clearly explained what to expect.

A technician was assigned quickly and scheduled a visit within a couple of days. They arrived on time, diagnosed the problem promptly, and had the necessary parts to complete the repair in a single visit. The dishwasher is now working perfectly! What I appreciated most was the clear communication and minimal hassle.

This company is very honest and you can tell they care for their customers. If you want to work with a reputable company use them. Will use them again and recommend them to friends and family.

This company is, “The Best” when it comes to appliance repair, customer service and definitely deserves a five+ star rating.

When my Fisher Paykel dishwasher pump stopped working I found Best Service Company through the BBB website. It was fast & easy to schedule the repair, & the technician arrived right in the 2hr service window. Ed was fantastic. So knowledgeable, & seemed to really enjoy the problem solving part of his work. It was clear he knew the brand well, & knew exactly what he was doing. He found the issue immediately & had it repaired within minutes. I love my appliances, & will be delighted to have Ed keep them running until I'm off the planet!

Wonderful Company! From phone contact to the job completion..... WELL DONE! It is so comforting that we have finally found a Superb appliance repair company. Thank you Kevin and Adam!

This is the 3rd time I've used Best Service, and the name says it all. I appreciate that they are on time and give friendly, professional service. The repair to my 14-year-old washer was done at a reasonable cost.

We have used Best Service Company for years. They have the best technicians and customer service. I received a follow up call almost immediately after booking my appointment from someone in the service department. They wanted to get more information so the tech would be best equipped at the appointment. They asked about my issue and we talked about what the problem could be and available parts. I received a call letting me know when the tech was on the way to my home. My problem was resolved and the tech explained everything well and was thorough. Highly recommend.

Kevin with Best Services was absolutely fantastic. Our dishwasher was fixed on the spot and we were extremely happy with his service and professionalism. Thank you!

The technician was extremely helpful and knowledgeable. He was professional and friendly and showed upon time both trips. I highly recommend your services.

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Donnerstag (Heute)	24 Stunden geöffnet
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